We're cool with almost anything, except hazardous or explosive materials. The compartments are at room temperature, just to let you know. Wrzutka is not suitable for items that require low temperature.
It's entirely your call on who gets to use your Wrzutka. You can opt to maker your device unavailable for neighbors in nearby buildings.
A small compartment can hold the maximum load of 10 kg, while a large one can carry up to 15 kg.
Call us. We will help you remotely.
In the app, select the “insert” option and scan the QR code or enter the number of the device where you want to leave the parcel. Enter the recipient's phone number or select it from your contact list. Choose the compartment size that is appropriate for your shipment. Follow the instructions provided in the app. When one of the free compartments opens, place your shipment in it.
In the app, select the “collect” option and indicate the parcel you want to pick up. Follow the information provided in the app. When one of the compartments opens, pick up your package. Close the door.
Spread the word about Wrzutka by mentioning it in your delivery comments. Or inform the courier by phone. Starting to use Wrzutka? Help others discover its benefits by placing information about it at the entrance to the building.
Absolutely! Wrzutka is not associated with any courier company. Every courier can use it.
You will receive an in-app notification and an e‑mail.
Transport within Poland is free.
After placing the order, wait for us to contact you to confirm the delivery date. You will receive a pro-forma invoice, and once it is paid, the production of your Wrzutka will begin. Rest assured, we'll ship your device as scheduled.
8 to 12 weeks.
By phone. Call us and provide your order number.
Easy peasy! Call us or send us a message to discuss details.
Call us or send us a message to make changes.
Nope. A color change after placing an order is not possible.
Go to www.wrzutka.co. Place an order using the Configurator in the “Devices” tab.
Don't worry, instructions will be included with your order and e‑mailed to you.
Wherever you need it in the building, just remember to prioritize safety and communication.
Nope. Wrzutka only requires a stable surface and a single power source.
Installation and connection of Wrzutka is easy. You can do it yourself or ask for support from the Wrzutka team that will deliver the device.
Place Wrzutka on a stable surface and hook it up to the power supply. Once the locker test is done, the device is good to go!
You will receive an e‑mail with the number to which a test package should be sent. After placing it in Wrzutka, you will receive a pickup code. You can also test the device with the second user right away.
We can solve many issues remotely. Call us or send a message. If you need a service technician on site, our Wrzutka team will be there in a jiffy.
Call us or send a message. We will help you in no time.
To maintain the smooth operation of the device, it is recommended to assign a maximum of 50 employees to one Wrzutka.
Absolutely! You can install any number of Wrzutka devices in one location.
Each Wrzutka device has an individual QR code and identification codes assigned, based on which the device is made available to employees. Only authorized persons may use Wrzutka in a given location.
Absolutely! Wrzutka enables a safe circulation of documents. Thanks to the app, you can view information about sent and received mail.